The London Centre for Eating Disorders and Body Image Ltd

Updated 12 December 2025

We assessed The London Centre for Eating Disorders and Body Image Ltd on 21 October 2025.

The service registered with CQC in September 2024 to deliver the regulated activity: Treatment of disease, disorder or injury. This was the first inspection of this service.

We rated this service as good. Staff, patients and carers spoke very positively about the service. Patients told us staff were kind and knowledgeable, and that they were involved in their care planning. We found some areas for improvement, such as ensuring audits were carried out on patient care records, ensuring all employed staff had regular documented appraisals and ensuring all staff who had patient contact completed safeguarding training.

Updated 6 August 2025

We carried out an announced comprehensive inspection of The London Centre for Eating Disorders and Body Image Ltd on 21 October 2025.

We rated this service as good.

The London Centre for Eating Disorders and Body Image Ltd is an independent eating disorder specialist outpatient service. The service had been operating since 2013, as a psychological therapy service. In September 2024, the service began working with a psychiatrist, and at that point began providing a regulated activity that required them to register with CQC.

This inspection focused on the care and treatment of those under the care of the service’s psychiatrist. All patient and carer feedback came from those being supported by the psychiatrist. The care and treatment records we reviewed were for patients who had seen the psychiatrist. We looked at the governance processes as a whole for the provider.

The service met with patients of all ages, however the psychiatrist was registered to work with those aged 16 and over. The service offered face to face appointments, as well as remote video appointments.

At the time of inspection, the service had an employed clinical director, an employed operational clinic lead and a non-employed contracted personal assistant. The clinical staff were all sessional associate members of staff and were not directly employed by the service. There was 1 consultant psychiatrist, 28 therapists, 3 dietitians and 2 occupational therapists able to work within the service.

This was the first inspection of this service.

We spoke with 9 members of staff, 3 patients and 4 carers. We reviewed the care and treatment records of 5 patients. We also received written feedback from 3 patients and 1 carer.

At this assessment we found several areas of good practice.

Patients were very positive about the care and treatment they received at the service. All patients told us they felt involved in their treatment plans and felt these reflected their individual needs. Carers were also very positive about the service. They told us they felt informed and involved in their relative’s care and treatment plans.

Staff spoke positively about working for the service. They told us they felt the management team were approachable, supportive and knowledgeable. Clinical staff told us they received regular supervision from the service. When CQC provided feedback, managers were proactive in creating action plans and improvements where needed.

However, we also found some areas of improvement.

A formal audit had not been carried out on the patients care and treatment records. Care and treatment records were however reviewed and discussed with clinicians during supervision. The clinic lead had not completed their safeguarding training. They also did not have a documented appraisal. Two staff we spoke with were not aware of the service’s whistleblowing procedure. The calibration records were not available for the three weighing scales at the service. The service made a number of improvements following the initial feedback given onsite.