Updated 14 January 2026
We assessed Community Substance misuse service Turning Point Leicestershire & Rutland from 29 to 30 July 2025.
Turning Point Leicestershire and Rutland Substance Misuse Service provide community-based support for people in the area who misuse substances. The service has been registered with the Care Quality Commission (CQC) since July 2022. The service was registered to deliver the regulated activity Treatment of disease, disorder or injury. The service had a Registered Manager.
The regulated activities were delivered from 4 locations across Leicestershire & Rutland. We visited all 4 locations:
- Loughborough Hub
- Coalville Hub
- Hinckley Hub
- Rutland Hub
In addition to the above locations, the regulated activities were also delivered in people’s own homes.
The service provides community-based substance misuse interventions including detoxification to over 2,000 young people and adults across Leicestershire and Rutland.
The service operates through 4 hubs: Loughborough, Coalville, Hinckley, Rutland and Melton. We visited all 4 hubs.
We carried out a site visit to the service on 29 and 30 July 2025, followed by offsite activities. The inspection team consisted of 3 CQC inspectors, 2 Specialist Advisors and 1 Expert by Experience.
We assessed the service due to the length of time since registration, and multiple information of concern notifications.
At this fully comprehensive assessment, we assessed 1 assessment service group; community substance mis-use service, where we assessed all quality statements. We rated the service as Good.