• Mental Health
  • Independent mental health service

Jasmine Court Independent Hospital

Overall: Good read more about inspection ratings

c/o Paternoster House Care Centre, Paternoster Hill, Waltham Abbey, Essex, EN9 3JY (01992) 787202

Provided and run by:
Barchester Healthcare Homes Limited

Report from 27 August 2025 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Jasmine Court is an independent hospital which provides 15 beds for men with a diagnosis of dementia.

Barchester Healthcare Homes Limited is the registered provider for Jasmine Court. The hospital is registered with Care Quality Commission to carry out the following regulated activities:

• Treatment of disease, disorder or injury

• Assessment or medical treatment for persons detained under the Mental Health Act 1983

At the time of the inspection, the service did not have a registered manager in post, however a Barchester senior hospital manager was covering this role, and a prospective registered manager had applied to the Care Quality Commission which was in review at the time of the inspection.

The Care Quality Commission last inspected this location in July 2021 following safeguarding concerns raised by external stakeholders. Concerns at this time related to staff conduct and safeguarding incidents at the hospital. At this inspection we found the service had made improvements and the service was no longer in breach of regulations.

We carried out an inspection of this service on 21 October 2025. At the time of the inspection, the service had 10 patients admitted to the ward.

At this inspection we found that the service was performing well and is meeting our expectations.

Our View of the Service

The service provided safe care, the environment was pleasant, safe and clean. The ward had enough staff and had access to the full range of specialists to meet the needs of patients. Staff minimised the use of restrictive practices and followed good practice with respect to safeguarding. Staff completed thorough risk assessments of the ward and individualised risk assessments with patients and updated these regularly and/or when risk presentation changed. Managers ensured that staff received training, supervision and appraisal and had developed strategies to boost staff wellbeing and recognise staff achievements. Feedback from patients and carers about the service was mostly positive. Most patients told us they felt safe, and that staff were caring and treated them with kindness and respect.