- Community substance misuse service
Cranstoun Worcestershire
Report from 10 September 2025 assessment
Contents
Ratings
Our view of the service
We completed an assessment and inspection of Cranstoun Worcestershire on 14 October 2025.
The assessment followed CQC’s Single Assessment Framework (SAF) and considered all quality statements under each key question.
A combination of onsite and offsite inspection and assessment activity took place between 14 October 2025 and 4 November 2025.
We spoke with 13 members of staff and 11 clients during the assessment.
This was an unannounced assessment, which means the service was not told an assessment was going to be starting beforehand.
Cranstoun Worcestershire provides support to adults and young people under 18 experiencing difficulties with drug or alcohol use. The service operates across Worcestershire, with a central hub in Worcester, delivering interventions through shared care and community outreach locations across six districts.
The service had previously been assessed by CQC in February 2024 but did not receive a rating at that time due to an insufficient quantity of assessed quality statements.