The Care Quality Commission
  • Residential substance misuse service

Primrose Lodge

Overall: Requires improvement read more about inspection ratings

Perry Hill, Worplesdon, Guildford, Surrey, GU3 3RF (020) 8397 6820

Provided and run by:
Blue Skies Addiction Centre Ltd

Important: This service was previously registered at a different address - see old profile
Important:

We served a warning notice on Blue Skies Addiction Centre Ltd on 17 October 2025 for failing to ensure that the care and treatment of clients who used the service received safe care and treatment. We identified that clients were not seen face to face in person as part of the initial assessment process, the service did not corroborate information from a client’s own doctor regarding their medical history and staff performed physical health observations on clients that were beyond their skills and experience. This put clients at significant risk of harm as they may not receive the correct care and treatment required at Primrose Lodge.

Ratings posters and widgets

On this page:

Our resources for service providers

If you are the provider of this service, resources on this page help you meet your legal duty to display your rating. These resources are the widget, which enables you to display the rating on your website, and posters, which enable you to display the rating at your premises. You can read more about what you're required to do on our page about how to Display your ratings.

CQC widget for this service

You can put a summary of your CQC ratings/latest checks on your website by adding our widget. This is particularly useful for organisations that we regulate and enables you to comply with your legal obligation to display your CQC ratings.

Preview of the widget for this service

Get the code

To get this widget, simply copy and paste this code into an HTML webpage. Please also read the legal agreement for using it.

<script type="text/javascript" src="https://www.cqc.org.uk/sites/all/modules/custom/cqc_widget/widget.js?data-id=1-3519482381&data-host=https://www.cqc.org.uk&type=location"></script>

Posters to display ratings at your premises

We are working on new versions of our ratings posters for services assessed under our new framework. These should be available later this year.

In the meantime, you can use our templates to produce your own ratings posters. These are available in two formats and each has its own instructions: